When placing an order on our Web Store, we will need to collect pertinent information for the processing of your order. This will include, but may not be limited to, your name, shipping/billing address, telephone number/s, email address, credit card information, birth date, etc. We may also maintain a record of your previous purchases. The choice to provide your personal information is completely yours. However, if you choose not to provide the information requested, we may not be able to complete your purchase. Should we need to contact you via phone or email regarding your order, and are unable to reach you, your transaction may be cancelled.
We will use the personal information you provide for our internal purposes such as confirming your order, providing tracking information, and sending information regarding new products, services and promotional offers that may be of interest to you. If you prefer not to receive product or promotional information from us, please let us know by calling us at 786-293-2992 or email us at firstname.lastname@example.org. Please be sure to include your email address, mailing address, full name and specify what information you would prefer not to receive, and we will gladly remove you from any future digital mailings.
Innovative Marine Products, LLC utilizes third party web beacons from Google Ad Words to help analyze visitor traffic while visiting our website. Google may also use anonymous information about your visits to our website, as well as other websites, to provide advertisements about those products and services believed to be of interest to you. In general, you can visit our web site without telling us who you are or revealing any personal information about yourself. We may track the internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, Innovative Marine Products, LLC., or to others. We may also disclose your personal information when we believe the law requires it.
Returns and Warranty Policy
If you are not satisfied with your purchases for any reason, you may return new and unused items in the original box with all accessories, including manufacturer tags and identification stickers, within 30 days for an exchange or refund to the credit card account charged, less any shipping fees incurred by the seller. If a refund is required, it will be processed within 7 to 14 business days of receipt of the returned items. All returns should be insured and postage prepaid. Please clearly note your name and address on the outside of the package. The merchandise being returned must include a copy of our invoice. Innovative Marine Products, LLC reserves the sole right to refuse the return of any item in which the purchaser has made previous multiple returns or if the product appears to have been used. Additionally, Special Orders are not returnable.
Innovative Marine Products, LLC
14755 SW 79 Ave.
Miami, Fl 33158
We use USPS priority mail for our orders. Most in-stock items will be shipped the same day if the order is received by 12PM EST on a business day. Most orders not requiring special handling will be processed Monday thru Friday 9AM to 4PM EST. Most orders will ship within 48 hours of your order being received. Delivery can take anywhere from 2 to 5 business days depending on your location.
Innovative Marine Products, LLC will only ship orders to the billing address on the credit card used for payment. Please note there could be instances in which we may require additional information from you before processing your order. If for any reason your order requires further verification prior to completion, we will contact you via the phone or email provided with your order. If for any reason we are unable to reach you within 48 hours of your order being placed, the order will be cancelled and all charges refunded. If your order is to be shipped to an address different than the billing address on the credit card used for payment please contact us via email at email@example.com for proper processing of your order.
Please be advised we will not ship any orders C.O.D. All orders must be paid in full prior to shipping.
For customers residing in the state of Florida, a 7% sales tax will be added to your order.
When placing orders to be shipped outside of the continental US please email us at firstname.lastname@example.org for proper and prompt processing of your order. All international orders must be paid via PayPal or Wire Transfer. We will ship to a Freight Forwarder of your choice once the transaction has been verified and payment has been received. Please be advised that you will be responsible for the Freight Forwarder’s shipping fees along with any additional customs and duty charges. Once a package enters a country, our charges are not reversible whether the package is delivered to you or not. Please be aware of all possible related charges before ordering.
This is a secure site and no sensitive information is transmitted via email. We take precautions, including the use of sophisticated encryption and authentication tools to protect the security of our customers personal information. Unfortunately, however, no data transmission over the internet can be guaranteed 100% secure. As a result, although we strive to protect all personal information, we cannot guarantee or warrant the security of any information transmitted to or from our website, therefore, you do so at your own risk.